Organization and Communication

Excellence requires collaboration. Good collaboration requires communication.

Good communication requires IMAGERY.

 

UI StyLE GUIDE

Goal: create a unified UI, a living .ai document that will reduce design time

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PROCESS DOCUMENTATION

Documentation is underrated in my view. Tech speak can get murky and confusing, so know your audience. This is an excerpt of a Customer Success 101 about the interface we use to access our job listing database. 

USER GUIDES

Good products should be intuitive, but the complex needs of enterprise client may require a product that need explanation. Client facing guides that educate the client on the less intuitive features.

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MENTAL MODELS & FLOWCHARTS

Gliffy quickly became a friend while using Confluence. I am forever sketching out mental model to make information accessible to all